Super Diva on the Go

Frequently Asked Questions for Stella & Dot Trunk Shows

1. Is there a minimum purchase amount?
* Although there is no minimum purchase amount, we do expect that the majority of your guests are interested in our products
* they can also shop from the catalog and the Stylist’s trunk show.

2. What is the price range of your jewels?
Prices range from $29 to $250. You won’t find these looks anywhere else and you’ll love the value. It’s affordable luxury at its most desirable.

3. What kind of set up do I need to host a party?
Set up couldn’t be easier! Your Stylist will just need a table to display the jewels and maybe a hand mirror or two. A dining room table or a kitchen bar makes the perfect base for a Stella & Dot display.

4. How many people can I invite to my party?
You should invite more than you think will attend, as not everyone will be able to make it. Feel free to invite 30-40 people.

5. What quality of materials do you use?
Stella & Dot is proud to offer high style quality jewelry, backed by a 90 day return policy. We use a range of materials from real turquoise and sterling silver to vintage glass and mother-of-pearl. There’s something for everyone!

6. How often do you update your jewelry styles and jewelry making material choices?
We introduce a new line of jewelry with a new catalog twice a year, Spring/Summer and Fall/ Winter.

We offer a range of styles that appeal to a broad selection of styles, ages and budgets. We know mothers, daughters and grandmothers like to come to our parties together, and we have something to flatter all!

7. Can we have food and beverages at our party?
Of course! We suggest you keep it simple with light snacks and beverages. Your guests will be having so much fun playing with the jewelry, they won’t want to sit down and eat!

8. How can I book a party?
If you don’t already have a stylist, fill out our online form to find a Stylist. We’ll match you with a Stylist near you that can help you plan your perfect Stella & Dot Trunk Show.

9. What if I want to have a party and there isn’t a Stella & Dot Stylist near me?
Email us to send us a request, and we’ll let you know. If we do not yet have a Stylist near you, we can not offer you a Stylist-led party. However, you can still have fun with Stella & Dot by being connected to a remote Stylist and having a catalog party.

* Have you thought about having a fun, flexible and creative source of income? We’re looking for Stylists in your area. Since we don’t yet have one in your area, you’ll work directly with one of our Leaders that is in closest proximity to you for support- but, it also means there is a wide open opportunity to build out a Stella & Dot Stylist force in your area.

Questions and Answers

Are the ear wire hypo‐allergenic, lead and nickel free?
YES! The majority of our ear wires and posts are sterling silver or 14kt gold vermeil, those that are not are gold or silver plated.

What is Sterling Silver?
Silver jewelry looks bright and gorgeous when new. We use .925 sterling silver, the same quality as the finest jeweler’s in the world. This is pure silver mixed with copper to make the metal stronger and ideal for jewelry. Over time the jewelry changes in color and turns yellowish and even black. Tarnishing is a natural process and occurs on high quality jewelry. You just need to take good care of it to keep it looking Stella & Dot.

What Causes Silver to Tarnish?
The presence of Hydrogen Sulfide in any material that silver comes into contact with is one of the prime culprits. Touching jewelry after a meal causes tarnish. Wool, perfumes, lotions, hair spray and other cosmetics also cause tarnish. Humidity speeds tarnishing.

How Can I Clean Tarnish?
Ok‐ so you’re the girl who forgets to take off her makeup before bedtime, not to mention your necklace and despite your love of the Stella & Dot swims in your jewels. Come on, your charm necklace looks good with a bikini! Read jewelry polishing instructions carefully and use ones made for jewelry (3M makes less abrasive types). Some will provide protection from future tarnish. No toothpaste or baking soda ‐ too abrasive!

What is 14kt Gold‐filled?
Gold‐filled jewelry has a thick surface layer of 14kt gold. There is 100 times more gold in 14kt gold filled (rolled gold) than in gold plate. This jewelry is created by taking a sheet of 14kt gold and bonding it through extreme heat and pressure to a core of metal alloy (usually a brass). This is a very sophisticated process and only a few mills in the world do it. The quantity of gold must be at least 1/20th of the weight of the total product, which is why it is called a 14/20 Gold Filled piece and is considered a lifetime piece of jewelry. The end result is a piece of jewelry that is resistant to tarnish because of its thick 14kt gold covering.

How Can I Treat My Jewelry Right?

• Put your jewelry to bed in a sealed, air‐tight plastic baggie. Don’t store your jewelry in the bathroom‐ it’s humid in
there!
• Keep your Stella & Dot out of the shower and pool.

Care is easy. Just care for it as you would any other jewelry. It is quite durable. A simple inexpensive way to clean rolled gold jewelry is to soak it for a minute or two in a mild liquid jewelry cleaner. Rinse the jewelry thoroughly with water afterwards and let dry.

What is Vermeil?
It is a term that describes a coating of gold on sterling silver. Have you ever heard of gilded silver? That’s vermeil.
We use the process of electrolysis to attach 18‐24kt gold to sterling silver. Electrolysis is also called electroplating or just “plating” for short. This process will stand up to normal wear. Gold‐filled and vermeil products are a great, quality alternative to the much more expensive solid karat gold. Vermeil is a bit more delicate than gold‐filled, but comparing them is a bit apples to oranges. Both are high in quality, but vermeil is often a bit more yellow in color due to the higher karat commonly used. Vermeil is a process used to turn charms and cast pieces into a gold tone since they can be made in silver and then dipped in gold.

What is Stella & Dot Gold Plate or Goldtone?
In our fashion line, we will offer gold plated pieces that offer a great look at a great price. Stella & Dot uses a THICK plating process to minimize the gold plating wearing off. Our electroplated process is a quality way to achieve a gold tone at a great price. Please note that over time gold plating may wear off and this is normal, not a manufacturing defect.

How Can I Treat My Jewelry Right?
• Give it a little polish after each wear with your Stella & Dot polishing cloth, which has special micro‐abrasives that will clean but not scratch your jewelry.
• Put your jewelry to bed in a sealed, air‐tight plastic baggie. Don’t store your jewelry in the bathroom‐ it’s humid in there!
• Keep your Stella & Dot out of the shower and pool.